Quality care generates savings for payers, improved outcomes for patients

“Leslie, my ITA nurse, is great, wonderful. I love her. When she calls me, I jump in, telling her ‘This is what I'm feeling. Is it right? Is it wrong? What should I do?’ No other medical staff members do that for me. Leslie even talks with my husband when he has questions; she helps him a lot. She helps me keep a positive attitude, and talks about what I might be able to try next. She keeps my spirits up. ”   -- C.B., melanoma patient in Nebraska with brain metastases

 

“Our collaboration with ITA has proven to be very valuable in two areas. Treatment plan reviews provide oversight of clinical interventions as well as identifying alternative options available and cost saving opportunities. The immediate real time knowledge available at ITA is much more up-to-date and efficient than information we can locate internally. Our members consider the ITA review as a secondary review or second opinion. When faced with a cancer diagnosis, it is reassuring to have experts confirm the treatment plan proprosed by your oncologist. The case management area of ITA provides invaluable service directly to our members. Those members who elect to participate with case management have their own personal nurse who can answer questions, listen to concerns, and provide caring direction. The ITA package provides clinical, financial and caring insights for management of our members with cancer. ”  --  Director of Quality and Utilization Management at a 650-physician HMO

 

“I was skeptical. A company that would support me, helping me attain best-possible care, yet linked to me through my insurer? Well, I can tell you — it IS true.  ITA gets treatments approved quickly. They run interference. When I need medication, they work to secure it at a good price. They really care. They explain what’s happening when I don’t understand.  If we didn’t have ITA Partners, I don’t know what we’d do, financially or emotionally.”  -- RB, breast cancer patient in Tennessee

   

ITA provides meaningful continuity of care.  Even in the best treatment situations, care can be fragmented across hospitals, doctors’ offices and patients’ homes.  ITA bridges the gaps, collaboratively and professionally.  When patients and families are distressed, ITA spends time with them.  ITA helps them understand diagnoses and treatment, while focusing on the most meaningful and realistic priorities.  What you’re doing at ITA shouldn’t be extraordinary, but it is.  ITA does what we wish we could do for all of our patients.” -- Dr D.F., cancer rehabilitation specialist

 

“Our members write us now, saying they couldn’t have made it to the other side of treatment without ITA. The savings ITA secures for our members and for us are astounding, and I never have to worry whether patients are receiving quality care.” -- Primary Insurer Case Manager

   

“ITA Partners is aggressive in out-of-network situations, obtaining discounts that protect patients’ lifetime maximum benefits and reduce exposure for the employer group. It’s a win-win situation. They’re the experts. When they help with my high-risk cancer cases, I can invest my time elsewhere.” -- Third Party Administrator Case Manager

 

ITA’s chief medical officer and nurses play an extraordinarily important role by linking with the pharmacy, the insurer and the oncology doctors, helping to pave the way for appropriate care.  ITA affirms that our treatment approaches are scientifically grounded.”  -- Dr. W.D., Indiana

   

“My wife was having chemotherapy and getting very sick … When we were linked with ITA Partners, Ashlee, our ITA nurse, said ‘Don't worry, we have doctors who are experts in chemotherapy.  We’ll review the treatment and get back to you.’  She did, and she told me the chemo was very strong, had too many side effects, and that ITA doctors didn’t recommend that kind of chemo.  A few days later, the hospital said my wife’s chemo wasn't right and should be stopped. I told my wife, ‘These [ITA] people really know what they're doing!’” -- M. FC., husband of a Non-Hodgkins lymphoma patient in Texas, September 2008

 

“My wife received her medication today … Thank you, ITA Partners, for making all of this happen. Having someone deal with insurance issues and medical people is about the best that can happen when people get into the world of cancer.” -- HC in Mississippi, whose wife is fighting breast cancer

   

Thanks to ITA Partners, I have answers on complex cancer care questions within a day or two; no longer must I make patients wait a week while I try to validate prescribed treatment. ITA communicates regularly and lets me know what’s happening with our patients, so I, in turn, can keep our stop-loss managers well informed.” -- Third Party Administrator Case Manager

 

“I have a patient with esophageal cancer being treated in a clinical trial.  ITA connected with me at the insurer’s request, because they had a question about the treatment; they were most likely going to deny payment.  I was surprised to be talking with an oncologist — a colleague with excellent clinical understanding.  Based on our discussion, the patient’s treatment was approved.” -- Dr. K.D., New Hampshire